Unclaimed
Truebill Reviews
170K
CLAIMED LOSSES
176
TOTAL REVIEWS
9K
PAGE VIEWS
2
ISSUES RESOLVED
Truebill Reviews
Put my money back in my account I did not authorize this service
Heres proof put all my money back into my account
ID
Location
Smyrna, Georgia
New Reviewer
Do not want monthly subscription
They dont say monthly charge. Cannot afford. Here is another book. I should not have to do this essay at all. Just cancel
ID
Location
Portland, Oregon
New Reviewer
Cancel
Dont want this at all. Cancel cant Offord. Never thought this was a monthly script. Hate that I have to write a book to cancel. Do not charge again. I will call states attorney if this is not taken care of. Look me up. I should not have to go back to bank account to find transaction. Thats your job!
ID
Pros
- Frustrating
Preferred solution
Full refund
New Reviewer
TERRIBLE!!!!
If I could give zero stars I would the most difficult app to use and they make it impossible to get ahold of them or cancel a membership with them!!!!!!!
ID
Location
Johnson City, Tennessee
Does not show proof they negotiated your bill, yet takes your money.
They said they lowered a bill of $80 to $40 and they take half. So they are taking $20/mth from my checking account. The bill was only lowered by $9/mth. So, my bill went up by $11/mth. What a joke of a company.
User's recommendation: Stay Away.
ID
New Reviewer
To cancel a subscription
I need to cancel my account or subscription with you all please ........................................
ID
Location
Akron, Ohio
Pros
- There are no pros
Cons
- Failed to resolve any issues
New Reviewer
Money taken out of my account I want a refund
Money is taken out of my account and I would like a refund and I would like to opt out and want no further dealings with this company
ID
Location
Saint Cloud, Minnesota
Cons
- Take your money
Loss
$7
Preferred solution
Full refund
I have forgotten my password and have tried to reset my password several months in a row and I have emailed them and no one has EVER contacted me. Yes I did look in spam
I have clicked on forgot password and have tried to contact t them for several months and NO ONE has ever contacted me back and YES I have checked spam multiple times
User's recommendation: Don’t do it.
ID
Location
Clines, North Carolina
New Reviewer
Money being taken from my checking account
To begin I chose to pay $6.00 per month for the service. They began with $6 the first month. Then Truebill began taking the $6 out multiple times each month. I agreed to having some money deducted for Savings. At first it was $5 -$8 once or twice and now as much as $20. as frequently as every other day. I wouldn't mind as much if I could find the account ledger and see what THEY show for a balance and how I can access this money when I need it. I want to get at my money. Respectfully, Susan Busk
ID
Loss
$162
Preferred solution
Full refund
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New Reviewer
Not the right number
Not the right number. This number is to FDIC. I called the number and it took me straight to FDIC. The lady said if you want to talk to a customer service representative from Truebill you must fill out the information on the website under contact us for information on any account that you may have a Truebill. I was calling to see what if any fees were hidden for the smart savings and I have not been able to get a hold of anyone.
User's recommendation: Unless you are wanting to get a hold of FDIC do not call this number for Truebill.
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Still taking money out of my account. Cannot even access Truebill online anymore so where is my money going.
Where is my money going and why cant I cancel. The listed phone number is incorrect. Do not sign up with them
User's recommendation: Don’t.
ID
Location
Estero, Florida
Pros
- There are no pros
Cons
- No customer service number
Loss
$120
Preferred solution
Cancel
No refund
I dont like that I had paid for my phone bill and truebill charged me way more in order to save for the year per negotiation. The customer service person has been persistent on no refund and because of this in convenient matter I no longer want any service from this company.
User's recommendation: Talk to someone first before making negotiations. Wether it’s a user or a service representative.
ID
Location
Waltham, Massachusetts
New Reviewer
Truebill premium refund
I never permitted Truebill to withdraw 48$ from my account. I didnt consent to Truebill premium. I need a refund ASAP,
ID
Location
Gulfport, Mississippi
Pros
- There are no pros
Cons
- Doesnt cancel when you cancel
Loss
$48
Preferred solution
Full refund
Cancel account
Couldn't log back in to cancel service. Tried multiple times. Would have liked using the program otherwise.
User's recommendation: None at this time.
ID
Location
Nashville, Tennessee
New Reviewer
Please cancel my subscription
The information on your site is not what is needed as once you follow the directions to cancel there is no modification button to alter or cancel my account - Truebill please cancel my subscription now. Thank you kindly and Happy New Year
User's recommendation: Good but the same info is in my account.
ID
Preferred solution
Cancel my service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharges my account $36.00
No account with them no premium on file no nothing at all wont give an accurate number to contact and resolve issues horrible company and I am out of money and no way to get it back or cancel this ghost subscription
User's recommendation: *** NO I DO NOT.
ID
Cons
- Service
- You cannot request refund like the site states you could
- Manipulation
Loss
$36
Preferred solution
Full refund
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