Symon Nbk
map-marker Wenonah, New Jersey

Because I have not been able to speak to a real person

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Money keeps coming out of my checking account and says Im saving, but I need that money. I live from paycheck to paycheck. I cant have you taking money out. There was 27.21 taken out on 3/21. 33.29 taken out on 3/23. 32.30 Taken out 3/28. 30.50 taken out 3/30. 29.29 taken out on 3/31.
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User's recommendation: Don’t sign up

Deborah S Dbf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mentor, Ohio

You charged me 181.38. My bill was 109 and you didn’t nothing

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Updated by user Apr 10, 2022

The company did nothing. No refund so contact.

Original review Mar 11, 2022
Charged me 181 and said saved me 363. My bill is only 109 No way to Get it released and no one to Talk to
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Loss:
$181

Preferred solution: Full refund

User's recommendation: No way to talk to a human

WYN

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

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Truebill - Fraud
Truebill took $240 out of my account for something they said they did that they didn't do have all the proof I can need to prove that they did not do anything but yet they stole the money out of my account anyway fraudulent company don't download true bill
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Loss:
$240
Cons:
  • No service contact number

Preferred solution: Full refund

User's recommendation: Don't download truebill

Sheila S Ren
map-marker Concord, North Carolina

Cancellation

not a good app for me not a true account management system. maybe try again later on but not just right now,
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Loss:
$40
Pros:
  • There are no pros
Cons:
  • Headache

Preferred solution: Full refund

Anonymous
map-marker Dallas, Texas

They took money out of my account and I’ve yet to figure out what it was for or why

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They took money out of my account and Ive yet to figure out what it was for or why there is no way to get in touch with a real person to discuss your account. Every phone number and or email never gets answered.
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User's recommendation: Do not sign up for or use Truebill

James J Ult

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Monroe, South Dakota

Ripped off

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Updated by user Feb 26, 2022

Called support number and got a female voice telling me to email them thru app and put me thru to voice mail and just looked at bank account and there's another pending charge of 130 on top of the 89 they already took. These guys are straight *** crooks.

Now I have no idea what to do.

My banks closed on weekends. I'm FKD

Original review Feb 26, 2022
They charged me 89 dollars off my xard even tho I sent 5 emails doing what they said to do asking to not withdraw it. Company statement says if it's their fault they will fix it.. *** these guys are RIP off artists that hide behind keyboard. Won't answer and bank says they had problems with them before. I want my 89 back freaking thieves
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Loss:
$89
Pros:
  • No pros
Cons:
  • All cons

Preferred solution: Full refund

User's recommendation: Stay away they just steal your money

Lindsay G Net

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Verified Reviewer
| map-marker Springfield, Illinois

Not helpful

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I need to cancel my account and bank account. Please unlink my account. I need you to delete my information now please. I really need you to remove my account. I would really appreciate it
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Loss:
$15

Preferred solution: Price reduction

Jean C Drk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dudley, England

Took my money I don't know why

On 21st march you took £119 from my account I have never heard of you and I want my money. It was my pension and it left me without money please return It has been reported to the bank
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Loss:
$119
Pros:
  • No contact number for customer service
Cons:
  • Taken money

Preferred solution: Full refund

User's recommendation: Don’t bother

Anonymous
map-marker Macon, Missouri

This has been canceled

I canceled this the day I signed up you gave me back my $10. Then I get a Email saying my $25 dollar check cleared???!!!! I am not with you guys.!!!!!! Stop taking money out of my account!
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User's recommendation: Good luck at canceling. I canceled the day I signed up because I realized I didn't need this. I got my $10 back. But nowbI got an email saying $25 check has cleared! WTF

Andrew R Oai

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Verified Reviewer

Concern about an employee

A certain employee from truebill pretended to be me and called Mt phone company without giving their real name nor the company that they work for. I consider this unprofessional and inconsiderate for an employee to do this and I will be canceling my membership with them immediately.
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Pros:
  • There are no pros
Cons:
  • Failed to resolve any issues

Preferred solution: Apology

User's recommendation: Do not download this app or sign up for this

Jenna S Yfp
map-marker Swartz Creek, Michigan

I canceled my account and there still withdrawing money

Found out this was a scam so I tried to delete me account and they are still with drawing money from my account do not use this app
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Loss:
$85

Preferred solution: Full refund

Danielle J Tlj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

I cancelled my subscription and im still waiting for my $36.00 dollars i want my money asap please its been over a week
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Loss:
$36

Preferred solution: Full refund

Anonymous

Does not show proof they negotiated your bill, yet takes your money.

Truebill - Does not show proof they negotiated your bill, yet takes your money.
Truebill - Does not show proof they negotiated your bill, yet takes your money. - Image 2
They said they lowered a bill of $80 to $40 and they take half. So they are taking $20/mth from my checking account. The bill was only lowered by $9/mth. So, my bill went up by $11/mth. What a joke of a company.
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User's recommendation: Stay Away

Tinalouise R
map-marker Houston, Texas

Fraudulent App charges

I did not subscribe to this app and dont know how it has my information to charge me and there is no contact number to call them Ive been trying since March to contact them about this matter and nothing has been resolved
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Loss:
$52
Pros:
  • There are no pros

Preferred solution: Full refund

Patrick H Gwq
map-marker Baltimore, Maryland

Not answering my call

Not answering my phone call., Im getting ready to go off I need some assistance from the company now please please assist me with removing me from your service! Please please please stop and call me immediately thanks for your assistance in this matter
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Preferred solution: Full refund

User's recommendation: Don’t use this app

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